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We are respectful and empathetic practitioners. We respect human rights, dignity and sensory preferences.


  • Use a trauma-informed approach to develop and strengthen emotional regulation and engagement

  • Provide calm and safe environments to support co-regulation

  • Understand that behaviour is communication (no ABA)

  • Create safe and healthy relationships with children using a collaborative approach

  • Respect children's autonomy and identity

  • Give downtime and rest when needed

  • Develop children's independence and confidence

  • Meet children where they are at in their developmental timeline

  • Draw upon strengths, and interests of the children 

  • Use music and art to aid communication and connection that can reduce stress and anxiety

  • Explore the natural world to build curiosity, desire, and stamina

  • Work with a multi-sensory approach to support emotional regulation and engagement

  • Use strategies that support children's brain development and nervous systems

  • Help adult caregivers to develop their children's skills and connections





We are aligned with the NDIS Code of Conduct

The NDIS Code of Conduct promotes safe and ethical service delivery, by setting out expectations for safe and ethical services and supports for both NDIS providers and workers.

It requires workers and providers delivering NDIS supports to:

  • act with respect for individual rights to freedom of expression, self-determination, and decision-making in accordance with relevant laws and conventions 

  • respect the privacy of people with disability

  • provide supports and services in a safe and competent manner with care and skill

  • act with integrity, honesty, and transparency

  • promptly take steps to raise and act on concerns about matters that might have an impact on the quality and safety of supports provided to people with disability

  • take all reasonable steps to prevent and respond to all forms of violence, exploitation, neglect, and abuse

  • take all reasonable steps to prevent sexual misconduct.

The NDIS Code of Conduct applies to all workers of:

  • registered NDIS providers

  • unregistered NDIS providers

  • community partners of the NDIA – LAC and ECEI providers

  • providers delivering information, linkages, and capacity building activities

  • providers delivering Commonwealth Continuity of Support Programme services funded by the Department of Health for people over the age of 65

The NDIS Commission will apply the Code to its employees, in addition to the Australian Public Service Code of Conduct.

Guidance has been developed to help NDIS providers and workers understand their obligations under the NDIS Code of Conduct.

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